Contact & FAQs

Yes, on your first visit you can borrow a guest wristband. Otherwise you can buy a wristband or hire one if you’re booking an occasional swim.

That’s ok—book as a newcomer, and send us a screenshot of your medical ID wristband order to activities@watersedge.club before you arrive.

A towel, sliders/flip flops and loose warm layers. If the water’s below 15°C then you’ll need a woolly or silicone hat. Plus a tow float, which you can hire online when you book your swim.

Lots of layers for after the course (easy options like tracksuit bottoms), as well as two woolly hats -one to swim in and a spare in case the first one gets damp. Bring a towel and change robe—or two towels—plus socks and gloves. Obviously bring your swimsuit or trunks too, and a wetsuit if you’d prefer, although 90% go without. And make sure you’ve eaten before the session, and don’t drink alcohol the night before.

You can go into the lake via the roped entry in between the saunas, though only as deep as you can comfortably stand in the lake. If you’d like a swim you can book a separate session—to make sure all swimmers are checked in with the lifeguards.

You need to book each session individually so you can read and agree to the terms of booking which are specific to each session.

It’s important that each person taking part in the session makes the booking themselves, so they can read and agree to the terms of booking, which contain important information for that session.

Children aged eight years or over can swim only during summer months when the temperature is above 15°C. And on their first visit, all under 18s are asked to demonstrate swimming competency, and access to the lake is at the discretion of the lead land lifeguard. Under 18s are only allowed to swim on the 350m loop, and a wetsuit must be worn if the water temperature is below 21°C, plus a brightly coloured swim hat. If they’re 8–15 years old, their parent or guardian must be lakeside. Swim appointments for under 18-year-old swimmers are only available by request. 

Children aged 16 years and over can only paddle board if they have their parent or guardian watching from the lakeside. They must wear a life jacket, which are available for hire.

Yes you can bring your children with you—here are the guidelines to follow:

• Under 14s must be accompanied by an adult at all times.
• Children can’t enter the stretch tent when adults are changing.
• Parents or guardians are responsible for the safety and conduct of children.

Yes, many beginners come here for their first swim, all year round. We also offer introductory courses, which happen regularly on weekends.

Yes, but when the water is sub-15°C, we ask that you’ve either completed a cold-water intro course, or take regular cold showers / ice baths. Woolly hats/neoprene are a requirement for swimmers during winter swimming sessions, or when water is sub-15°C. Wetsuits are optional.

Whenever there’s a swim session.

If you’re a newcomer for a swim session, please head to meet the lifeguards at the horsebox. If your session is in the studio or stretch tent please head straight there. If you’ve booked a paddleboarding or a kayak session, please head to the SUP launch, which you’ll see signposts for.

No, you’re not required to wear a wetsuit.

Yes, you can bring your dog with you—here are the guidelines to follow:

• Keep your dog on a lead at all times while on-site.
• Don’t leave your dog unattended at any time.
• Dogs aren’t permitted on paddleboards on the lake, for safety reasons.
• Please clean up after your dog and dispose of waste responsibly using the bins provided.
• Dogs aren’t permitted in the stretch tent.